Words from the Wise

Is AI in Claims Review HIPAA-Compliant? What Enterprise Teams Need to Know

As a claims provider, customers and clients trust you with their sensitive health information. This health information can come with privacy concerns, and choosing a secure option is essential.

Reranking Entity Extraction with LLMs

Many ML models exist that can benefit from updates but the time-investment to ROI might not be worthwhile to start from scratch. In this blog post we'll cover how we used a hybrid approach to quickly update a model with a re-classifier for a medium value use case and the experiments we ran.

Wisedocs Named to Guidewire Insurtech Vanguards Program

Wisedocs has been named to the Guidewire Insurtech Vanguards program, recognizing its leadership in AI-powered medical record review and claims documentation for the P&C insurance industry.

Getting Legal Tech Buy-In: A Practical Guide for Law Firms

At the end of the day, even the most powerful tools will fall flat if they create more friction than they solve. Real progress happens when legal teams choose solutions that match how people currently work.

The New AI Workforce: Why Artificial Intelligence Is Creating More Jobs, Not Less

Rather than a job killer, AI is a catalyst for greater workload, new skill development, and evolving career pathways.

1 in 3 Insurance Agencies Plan to Implement AI: Will it Deliver the Outcomes They Expect?

Although many insurance agencies jump to implement AI for claims, it’s imperative to not rush the process. AI solutions need humans at the helm – or, more popularly, “in the loop” – to remain compliant, reliable, and defensible.

Why ITC Vegas 2025 Marked a Turning Point for Claims Intelligence

COO & Co-Founder Jenna Earnshaw shares her biggest takeaways from ITC Vegas, breaks down common AI myths, and details how the industry is moving forward.

Inside the Buyer’s Guide to Claims Documentation Platforms: Security and Compliance Primers

The Claims Documentation Platform landscape is changing quickly, but that doesn’t mean you should sacrifice security and compliance guidelines your company has established.

Why 95% of GenAI Projects Fail and How Enterprises Are Getting It Right

According to a recent report from MIT’s Project NANDA, enterprises have invested $30-40 billion in AI initiatives focused on generative AI. The only problem is, 95% of them aren’t getting any return.

How Predictive Analytics is Transforming Insurance Claims Management

The use of predictive analytics is continually being used to optimize workload, improve staffing, and reduce the complexity, and the cost, of claims.

Texas SB 1188 Raises the Bar on AI in Healthcare

Texas just passed a law that changes the way healthcare organizations handle electronic health records and Wisedocs breaks down what this means for claims stakeholders.

Wise Product Picks with Elissa: Handwritten Detection

In this month’s Wise Product Picks Elissa delves into Wisedocs’ Handwritten Detection, addressing the time-consuming challenge of deciphering unclear handwriting by converting notes into clear, reliable information for claims teams.