A ChatGPT-like interface to get you the facts you need, instantly

Query AI to get answers, linked citations, verbatim, and specific context around your added claim documents. WiseChat is trained on 100M validated claim documents, safeguarding against hallucinations of false information.

WiseChat

Trusted by leading health & insurance innovators

Domain-specific AI for claims document insights

Ask specific questions around your claims documents. Trained on 100M documents, and your domain specific data. Get expert-backed AI-based answers based on how claims professionals work.

Turn complex claim documents into clear, concise summaries

Cited answers, without the hallucinations

Every answer is hyperlinked and highlighted in the source claims document, giving you context you can trust. No hallucinations. Just defensible, traceable answers.

WiseChat
Filetrs on WiseChat
Have multiple chats per claim file

Store multiple chats per claim file, with responses saved and searchable for future review, context, and analysis.

Your questions, answered your way

Configure WiseChat to display customized, pre-populated questions, making it easy to select frequently asked queries during the review process.

Search suggestions
Abstract white shape with soft blue gradient spots and rounded edges on a transparent background.Abstract background with soft, flowing blue and white gradient shapes.

Upload your files, let Wisedocs
process it, send a shareable link

Manual claims processing is slow and error-prone. Wisedocs automates document sorting, analysis, and sharing, so your team can focus on what matters—delivering accurate claims decisons faster.

Upload your documents

Drag and drop unstructured documents and claims. Wisedocs processes medical, legal, and insurance documents—no manual sorting needed.

Automatically sorted based on date, category, etc.

AI organizes your documents into structured timelines, removes duplicates, and categorizes relevant data, eliminating hours of admin work.

Analyzed for key insights and summaries.

Get AI-generated insights, chronologies, and summaries along with human oversight (by our team) to validate the details.

Share reports & collaborate seamlessly

Export structured reports, integrate with your workflows, and ensure consistency across teams.

Make claims document processing effortless & defensible

Skip the BPOs and generic AI. Wisedocs combines industry-trained AI with expert human review to structure, analyze, and verify medical, legal, and insurance documents—so you get accurate, defensible insights every time.

FAQs

Got questions? Let's clear them up

Does Wisedocs have a Q&A chat feature?
Yes, Wisedocs features an interactive chat tool, WiseChat, that allows users to query the uploaded medical records and claim documents and retrieve detailed information. This Q&A product enables legal teams, insurance professionals, and healthcare providers the ability to move beyond traditional methods and interact dynamically with data for a streamlined review process.
How customizable is the Q&A feature for specific use cases?
WiseChat can be tailored to specific use cases and lines of business, allowing teams to create custom queries that align with their case requirements and typical query processes. Our platform offers the option to upload custom pre-populated questions specific to the users organization to streamline the query process.
What is an AI chat assistant for medical and claim documents?
An AI chat assistant allows you to ask natural language questions about claim files or medical records and receive instant, cited answers, powered by enterprise-level claims document intelligence.
What is WiseChat?
WiseChat is Wisedocs ChatGPT-style Q&A interface built specifically for claims and medical documentation. You can ask questions regarding claim case files and medical records and get verified answers, complete with citations to the source documents.
How does WiseChat use AI to analyze my claims data?
WiseChat indexes your uploaded case files and medical records and uses advanced NLP models to retrieve the exact text or page that answers your question with citations to the source record.
What kinds of questions can I ask within WiseChat?
Anything related to the claims or medical data - such as “When did treatment begin?”, “Which provider performed the surgery?”, or “What medications were prescribed after May 2024?”
Why use conversational AI for claims and medical record review?
AI chat helps teams replace hours of manual searching and medical record review with instant answers and cited sources, boosting speed, consistency, and confidence in large-scale reviews.
How reliable are WiseChat’s answers?
Every answer includes a linked citation back to its source page, so you can verify the information instantly with audit-ready confidence.
Who benefits most from using WiseChat?
Insurance adjusters, TPAs, legal firms, IME providers, and anyone who handles high-volume medical record reviews and needs fast, accurate, traceable insights.
Can I customize WiseChat for my organization’s needs?
Yes. You can upload your own document corpus, set question types, and tailor responses or UI to align with your team’s workflows and compliance standards for faster use and processes.
How secure is WiseChat for handling sensitive claim or medical data?
WiseChat is fully secure - built on Wisedocs’ enterprise platform with HIPAA, PIPEDA and SOC 2 Type II compliance, encryption, and audit trail capabilities.
How fast can WiseChat generate answers once files are uploaded?
Once your case files are processed, WiseChat will generate answers instantly as you ask unlimited questions and get immediate, evidence-linked results.
What makes WiseChat different from general AI chat tools?
WiseChat is purpose-built for claims and healthcare documentation, trained on 100 million+ industry-specific claim and medical records with traceable citations to source records.
Where can I see WiseChat in action?
You can book a demo to see WiseChat answer real claim questions in seconds, complete with linked claim and medical document references.