The AI-powered claims documentation platform — with expert human oversight

Wisedocs is transforming how organizations process medical records and complex claim-related documentation. Our platform combines cutting-edge AI with expert human review to streamline over millions of documents—delivering the speed, accuracy, and oversight insurers, legal teams, and healthcare providers need to move claims forward with confidence.

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The Wisedocs Vision

To empower individuals’ lives by revolutionizing the claims ecosystem for those that need a voice, autonomy, and support.

Why we built Wisedocs

The story of Wisedocs starts with our co-founder, Connor Atchison, a veteran of the Canadian Armed Forces. During his 12 years of service, Connor worked in healthcare administration and saw how manual, outdated processes created delays for the people who needed help most.

That experience became deeply personal when he became a caregiver for a family member following a catastrophic car accident. Navigating the complex claims process—while trying to support someone’s recovery—made one thing clear: the system was broken, and it needed to change. After first focusing on a way to fix the claims industry for individual claimants, Connor Atchison teamed up with co-founder Jenna Earnshaw to launch Wisedocs as the software platform for claims document automation.

“Unless you’ve been through it yourself, it’s difficult to understand just how hard going through a complicated medical claims system is for an individual who is trying to heal and move forward with their life.”

Connor Atchison

CEO & Co-Founder

Our journey

From bold idea to trusted enterprise partner

2019

Where It all started

Wisedocs is founded in Toronto with one goal: fix the frustrating, manual world of medical record review. What began as a bold idea quickly became a mission — to deliver objective insights through automation, with expert-level decision support built in.

Today

Trusted by the industry's best

Wisedocs is now trusted by tier-1 carriers, TPAs, federal government agencies, state funds, legal firms, and IMEs. Our claims documentation platform delivers fast, accurate, and defensible outputs — combining the speed of AI with human-in-the-loop validation to support expert-level decisions across the board.

2022

Gaining traction and trust

We closed a $4.1M oversubscribed seed round, validating both our product and the market need. As insurers, legal teams, and IMEs adopted the platform, our Human-in-the-Loop approach set us apart — combining AI with expert oversight to ensure defensible outcomes, every time.

2024

Fueling our growth

With $12.7M in Series A funding and $4.5M in growth capital from CIBC Innovation Banking, we scaled our team and technology. Wisedocs became even more configurable and adaptable to complex workflows across insurance, legal, and government use cases.

Awards & accolades

Recognition from the industry’s best. These accolades highlight our innovation, culture, and momentum as we modernize claims with AI and expert oversight.

Certifications & Compliance

Proof of our commitment to trust, security, and inclusion.

Meet the leaders behind the platform

Our team blends deep expertise in technology, operations, and customer experience to build a platform that’s as reliable as it is intelligent. We’re here to make your claims process smoother, faster, and more human.

Connor Atchison

CEO & Co-Founder

Jenna Earnshaw

COO & Co-Founder

Itay Mishan

Chief Technology Officer

Stacy Collins

Vice President of Customer Operations

Mark Ramsay

Senior Vice President of Sales

Ralf Riekers

Advisor and Fractional Chief Financial Officer

Jocelyn Brown

Senior Vice President of Customer Success

Ksenia Khlyustina

Director of Engineering

Denys Linkov

Head of Machine Learning

Joe Kevens

Director of Marketing

Manal Abu-Shawar

Director of People

Doug Markham

Corporate Development & Strategy

Investors

Join the team transforming the future of claims

At Wisedocs, we’re building more than a platform—we’re building a team of smart, curious, and mission-driven people who care about making a real impact. From engineers to operations to dog lovers in #wisedogs, this is a place where you can grow your career while doing meaningful work.

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Insights & announcements

Strategic updates, expert perspectives, and product highlights from Wisedocs.

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Key Takeaways from CLM 2025: Why Human-in-the-Loop AI Is Critical for Claims Management

As AI continues to make its mark across the insurance and legal industries, Wisedocs' presentation at CLM 2025 struck a timely chord, emphasizing that while automation holds promise, it’s human oversight that ensures AI delivers reliable, accurate, and defensible results.

Wisedocs Welcomes Jocelyn Brown, Senior Vice President of Customer Success

Wisedocs is thrilled to welcome Jocelyn Brown as our Senior Vice President of Customer Success. With Jocelyn on board we are confident our journey will be driven by innovation, customer-centric solutions, and a strong leadership team dedicated to transforming the claims document management process.

Automating Claims Processing: How Wisedocs Handles More Than Just Medical Records

Every insurance claim tells a story—but before that story can be understood, it’s buried under mountains of paperwork. Wisedocs handles a wide variety of claims documents beyond medical records, from legal forms to financial records and beyond, the AI-driven platform simplifies your workflows and reduces the stress of managing diverse files.