By combining AI automation with expert human in the loop clinical review, Dr. Power, an independent medical evaluator, scaled her IME practice from 1–2 assessments per week to 5–6.
Executive Summary
Client: Empowerment Health, Dr. Tara Power
Industry: Independent Medical Evaluations (IME) – Psychology and Neuropsychology
Use Case: AI medical record chronologies, summarization, and Custom Reports for IME specific workflows
Summary:
Dr. Tara Power, a solo IME practitioner specializing in neuropsychology and health psychology assessments related to brain injury and motor vehicle accidents, adopted Wisedocs to streamline medical record review. Faced with large case files averaging around 900 pages and document preparation that could take two full workdays, she implemented Wisedocs’ AI medical record chronology and Custom Reports designed for IME workflows. The result was a 50% reduction in appointment and reporting preparation time and a significant increase in efficiency, allowing Dr. Power to scale her practice from 1–2 assessments per week to 5–6 without expanding headcount.
Problem:
Preparing for IMEs required manually reviewing and organizing hundreds of pages of medical records. A typical file averaged around 900 pages and could take two full workdays to review, limiting Dr. Power to 1–2 assessments per week.
Solution:
Dr. Power adopted Wisedocs to organize medical records, remove duplicates, and generate Custom Reports tailored to IME workflows. These summaries highlight key medical history and allow her to prepare for evaluations in 15–20 minutes instead of hours.
Impact:
- Weekly assessment capacity increased from 1–2 evaluations to 5–6
- More than 12 hours saved per assessment
- Total time per assessment cut by more than half — from ~21.5–22.5 hours to ~9.75 hours
- Appointment preparation reduced from 4–5 hours to under 1 hour
- Appointment duration reduced 4× — from up to 2 hours down to as little as 30 minutes
- Practice capacity increased 2–3× without hiring additional staff
Problem
Dr. Tara Power, a PhD-level psychologist specializing in neuropsychology and health psychology, conducts independent medical evaluations (IMEs) focused on brain injury and mental health outcomes related to motor vehicle accidents. Each evaluation requires a careful review of a claimant’s full medical history before testing and reporting can begin.
These case files are often extensive. Prior to an appointment, Dr. Power would typically receive an IME file averaging 900 pages, often disorganized and riddled with duplicate hospital, physician, and diagnostic records. Reviewing and summarizing those files required:
Before adopting Wisedocs, reviewing these files required the majority of her time with hours spent manually sorting, reading, and summarizing before Dr. Power could begin the evaluation process. Dr. Power cited this manual review as the most challenging part of the evaluation process as preparing for a single assessment often involved several time-consuming tasks:
- Manually organizing unstructured medical records by date: Files often arrived with little structure, requiring Dr. Power to reconstruct the timeline of treatment and events across hundreds of pages.
- Identifying and removing duplicate documents: Medical records frequently contained repeated reports from hospitals, specialists, and family physicians, requiring careful manual review to avoid redundancy.
- Summarizing large volumes of information: Dr. Power often created extensive working notes during document review, sometimes producing up to 40 pages of notes that then needed to be condensed into the final report.
- Spending two full workdays reviewing documents: Document preparation alone could take two full eight-hour days or more before an evaluation even began.
“[Medical document review] would take me probably two good 8-hour days, if not more.” — Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
Because document review dominated her IME workflow, Dr. Power could realistically complete only 1–2 assessments per week. Sorting through disorganized documents, nearly half of which were duplicates, meant valuable time was lost to manual review that could have been avoided entirely, pulling her further from the clinical responsibilities that demanded her attention most.
“It was a large chunk of my time taking up doing something that is not where my expertise was supposed to be applied.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
Not only did the inefficiency cause additional administrative burden, but it also affected claimants directly. Without having a full context of the medical case file, Dr. Power found herself having to conduct lengthy interviews with claimants to determine the full scope and direction of the evaluation, which often exhausted brain-injured patients before testing even began.
Solution
To reduce the time spent manually reviewing medical records, Dr. Power began searching for ways to automate parts of her workflow.
“I’m always looking for ways to automate everything I do.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
After discovering Wisedocs, she implemented the claims decision intelligence platform to help organize and summarize large medical case files before each evaluation. Wisedocs automatically indexes incoming records into AI medical chronologies, removes duplicates, and generates AI medical summaries that help evaluators quickly understand treatment history and key medical events.
As her use of the platform evolved, Dr. Power also collaborated with the Wisedocs team to develop Custom Reports tailored specifically for IME workflows. These reports were configured to surface the information most relevant to an evaluator preparing for an assessment.
Custom Reports quickly became central to her preparation process by:
- Instantly surfacing treatment history
- Flagging functional concerns
- Eliminating duplicate record review
- Highlighting contradictions across documents
- Shortening IMEs interviews dramatically
Rather than reviewing hundreds of pages of documents line by line, Dr. Power now begins by reviewing the AI-generated summary to get a full picture of the claimant’s medical history.
“I love the Custom Reports. Basically every assessment I do, I pull up the summary and go through it.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
The IME tailored reports highlight key details across documents, allowing her to focus on the most relevant information ahead of the interview.
With a clearer overview of the medical history beforehand, interviews themselves have become significantly shorter and more focused. Appointments that previously ran up to 2 hours can now be completed in as little as 30 minutes—a 4x reduction in time.
“The interview itself has become so much shorter and easier… I can get in and out sometimes as quickly as half an hour.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
Preparation time dropped from hours of manual document review to just 15-20 minutes before an interview, allowing Dr. Power to focus her time on clinical expertise rather than record retrieval and review.
“I have been able to cut back my preparation to probably 15 or 20 minutes ahead of the interview. Huge saving.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
Importantly, Wisedocs supports Dr. Power’s clinical expertise rather than replacing it. The platform organizes and surfaces information, while she applies professional judgment to interpret the findings.
“You can’t just assume AI is doing everything perfectly… The clinical expert is double checking the outputs, but it saves so much time.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
Impact
The adoption of Wisedocs had an immediate and measurable impact on Dr. Power’s workflow.
By automating the organization and summarization of medical records, IME preparation and reporting time dropped significantly across every stage of the evaluation process. Tasks that previously required lengthy review now take a fraction of the time, allowing Dr. Power to move through each assessment with greater efficiency and focus.
With document preparation and reporting streamlined, Dr. Power can now complete far more evaluations within the same workweek, scaling her practice from 2 assessments per week to 5-6, effectively tripling capacity.
“I probably was at 2 assessments a week and I'm now at probably 5 to 6.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
The growth efficiency came without requiring additional administrative staff or the addition of headcount. Instead of spending days manually reviewing records, Dr. Power can now focus on clinical evaluation, testing, and report analysis while the AI claims documentation platform eliminates the redundant review work.
Faster preparation and reporting have also strengthened the IME practice's competitive position. With shorter and more focused interviews, and reports delivered sooner, both claimants and the organizations requesting evaluations receive greater care as Dr. Power has the flexibility to accept new cases and expand her business.
And the ceiling may be higher still. What the numbers don't fully capture is what happens when a bottleneck disappears entirely — when the most exhausting part of a workflow is no longer exhausting. Practitioners like Dr. Power aren't just moving faster through the same process; they're willing to stretch further because the work is no longer a drain. Cases that once felt like too much become manageable. The capacity gains seen today are likely just the beginning.
“It's cut down immensely on the amount of time I have to spend on each report.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
By reclaiming more than 12 hours per assessment, Wisedocs helped transform a workflow once dominated by administrative review into one centered on clinical expertise and patient evaluation.
Responsible AI in Clinical Practice
Similar to other IME practitioners, Dr. Power approaches AI with clear guardrails. Automation helps organize and summarize information, but clinical judgment always remains with the evaluator.
“The IME’s expertise is not supposed to be about a good document review. It’s supposed to be centered on how I incorporate what I know is in the background with what my findings are.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
It’s with this in mind that Wisedocs was built to manage document organization, duplication removal, and summaries. Trained on over 100M+ claim specific data points, Wisedocs’ claims decision intelligence platform is built to capture the nuances of complex claim files. Backed by a dedicated AI model training team with deep medical and administrative expertise, every claim output is verified by experts-in-the-loop to ensure results are defensible, audit-ready, and trusted by your team.
From this continuous feedback model, Dr. Power is enabled to review the information with confidence and apply her expertise to interpret the findings for defensible clinical evaluations.
This balance allows technology to remove repetitive administrative work while preserving professional oversight.
ROI and Recommendation
For Dr. Power, the numbers tell only part of the story. The real measure of Wisedocs' value is what those recovered hours made possible — more patients seen, faster turnarounds, and a practice built around clinical expertise rather than paperwork. When asked if Wisedocs is worth the investment for other IME physicians, Dr. Power is unequivocal. She has already recommended the platform to colleagues working in insurance, personal injury law, and IME practices.
“Hands down. Definitely. Absolutely. I would recommend Wisedocs a million times over… I can't say enough about that, I would say working with [Wisedocs] has been one of my better experiences.” - Dr. Tara Power, R. Psych, CMLE, C-Cat (MB)
For Dr. Power, the value of Wisedocs goes beyond saving time — it unlocked scale.
By reclaiming over 12 hours per assessment, she turned administrative overhead into clinical capacity, growing her IME practice by 2–3x while improving patient experience and maintaining professional integrity and full clinical oversight.
For IME practitioners looking to scale without sacrificing quality, Dr. Power's results make the case better than any pitch could. Wisedocs didn't just save her time — it gave her practice a new ceiling. And for her patients, that means less time waiting, shorter appointments, and an evaluator who arrives fully prepared and focused on what matters most: them.
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