AI Governance in Insurance
Building Responsible, Secure, and Scalable Systems
As AI adoption accelerates across the insurance and claims industries, organizations face a growing responsibility to ensure security, compliance, and ethical governance. This on-demand webinar explores how to balance innovation with accountability when deploying AI-powered solutions in high-stakes environments of claims and legal.
Presented in partnership with Insurance Thought Leadership, Wisedocs brings together industry experts Denys Linkov, Head of Machine Learning at Wisedocs and lecturer at the University of Toronto specializing in Responsible AI; Les Shute, President of Kairos Kinetics and an AI governance and claims transformation leader with extensive experience driving digital innovation across the insurance sector; and Paul Carroll, Editor-in-Chief at Insurance Thought Leadership, Pulitzer-nominated former Wall Street Journal editor, and renowned author on innovation.
Together, they share strategies and insights for building responsible AI frameworks, ensuring security, and scaling technology effectively across enterprise operations.
Register to learn
- Practical frameworks for responsible AI governance across internal systems and SaaS partnerships
- Strategies to design secure infrastructure and manage model risk
- How to scale AI from proof-of-concept to production while maintaining compliance and trust
- Balancing automation with human oversight in claims documentation
Speaker
Denys is the Head of ML at Wisedocs and startup advisor. He's worked with 50+ enterprises in their AI journey, is a sessional lecturer at the University of Toronto and his Gen AI courses have helped 200,000+ learners build key skills through Linkedin Learning. He's worked across the AI product stack, being hands-on building key ML systems, managing product delivery teams, and working directly with customers on best practices.
Les Shute is the President of Kairos Kinetics and a seasoned executive with over 30 years of experience transforming the workers’ compensation and insurance industries through innovation and technology. Having served as Product Owner for Generative AI at Gallagher Bassett, Les led initiatives that aligned AI strategy with scalable business solutions and practical implementation. Passionate about leveraging Artificial Intelligence (AI) to drive efficiency and better outcomes, he specializes in strategic initiatives that enhance claims management, operational performance, and digital transformation.
Paul Carroll is the editor-in-chief of Insurance Thought Leadership. He is also co-author of “Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years” and the author of a best-seller on IBM, published in 1993. Carroll spent 17 years at the Wall Street Journal as an editor and reporter; he was nominated twice for the Pulitzer Prize. He later was a finalist for a National Magazine Award.
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