The AI-powered claims documentation platform — with expert human oversight
Wisedocs is transforming how organizations process medical records and complex claim-related documentation. Our platform combines cutting-edge AI with expert human review to streamline over millions of documents—delivering the speed, accuracy, and oversight insurers, legal teams, and healthcare providers need to move claims forward with confidence.
Open Positions
The Wisedocs Vision
To empower individuals’ lives by revolutionizing the claims ecosystem for those that need a voice, autonomy, and support.
Why we built Wisedocs
The story of Wisedocs starts with our co-founder, Connor Atchison, a veteran of the Canadian Armed Forces. During his 12 years of service, Connor worked in healthcare administration and saw how manual, outdated processes created delays for the people who needed help most.
That experience became deeply personal when he became a caregiver for a family member following a catastrophic car accident. Navigating the complex claims process—while trying to support someone’s recovery—made one thing clear: the system was broken, and it needed to change. After first focusing on a way to fix the claims industry for individual claimants, Connor Atchison teamed up with co-founder Jenna Earnshaw to launch Wisedocs as the software platform for claims document automation.
“Unless you’ve been through it yourself, it’s difficult to understand just how hard going through a complicated medical claims system is for an individual who is trying to heal and move forward with their life.”
Connor Atchison
CEO & Co-Founder
Our journey
From bold idea to trusted enterprise partner
2019
Where It all started
Wisedocs is founded in Toronto with one goal: fix the frustrating, manual world of medical record review. What began as a bold idea quickly became a mission — to deliver objective insights through automation, with expert-level decision support built in.
Today
Trusted by the industry's best
Wisedocs is now trusted by tier-1 carriers, TPAs, federal government agencies, state funds, legal firms, and IMEs. Our claims documentation platform delivers fast, accurate, and defensible outputs — combining the speed of AI with human-in-the-loop validation to support expert-level decisions across the board.
2022
Gaining traction and trust
We closed a $4.1M oversubscribed seed round, validating both our product and the market need. As insurers, legal teams, and IMEs adopted the platform, our Human-in-the-Loop approach set us apart — combining AI with expert oversight to ensure defensible outcomes, every time.
2024
Fueling our growth
With $12.7M in Series A funding and $4.5M in growth capital from CIBC Innovation Banking, we scaled our team and technology. Wisedocs became even more configurable and adaptable to complex workflows across insurance, legal, and government use cases.
Awards & accolades
Recognition from the industry’s best. These accolades highlight our innovation, culture, and momentum as we modernize claims with AI and expert oversight.
Certifications & Compliance
Proof of our commitment to trust, security, and inclusion.
Meet the leaders behind the platform
Our team blends deep expertise in technology, operations, and customer experience to build a platform that’s as reliable as it is intelligent. We’re here to make your claims process smoother, faster, and more human.
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Connor Atchison
CEO & Co-Founder
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Jenna Earnshaw
COO & Co-Founder
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Itay Mishan
Chief Technology Officer
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Stacy Collins
Vice President of Customer Operations
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Mark Ramsay
Senior Vice President of Sales
Ralf Riekers
Advisor and Fractional Chief Financial Officer
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Jocelyn Brown
Senior Vice President of Customer Success
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Ksenia Khlyustina
Director of Engineering
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Denys Linkov
Head of Machine Learning
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Joe Kevens
Director of Marketing
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Manal Abu-Shawar
Director of People
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Doug Markham
Corporate Development & Strategy
Investors
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Join the team transforming the future of claims
At Wisedocs, we’re building more than a platform—we’re building a team of smart, curious, and mission-driven people who care about making a real impact. From engineers to operations to dog lovers in #wisedogs, this is a place where you can grow your career while doing meaningful work.
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Insights & announcements
Strategic updates, expert perspectives, and product highlights from Wisedocs.
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