AI, Trust, and the Human Touch: Wisedocs’ Webinar with CLM

AI is transforming claims management—but trust, accuracy, and compliance remain critical. On June 18, Wisedocs and the Claims and Litigation Management Alliance (CLM) will explore how Human-in-the-Loop (HITL) AI addresses these challenges in a can't-miss webinar for insurance claims and legal professionals.

Join us for a dynamic session on “AI, Trust, and the Human Touch: Why Human-in-the-Loop Is the Future—and Present—of Claims Management”. Presented by Wisedocs Co-Founder & CEO, Connor Atchison, this webinar will tackle the important questions head-on as artificial intelligence (AI) adoption rises across the insurance and legal sectors. 

With many professionals asking critical questions on the security and reliability of AI and how human experts fit in, we’ll dive into how human-in-the-loop (HITL) systems can ensure accuracy, compliance, and trust when automating complex processes like claims management.

Wisedocs partners with CLM

For claims and legal professionals looking to learn more about AI adoption in the space, Wisedocs has partnered with the Claims and Litigation Management Alliance (CLM) to bring to life this insightful session. With over 50,000 members, CLM, a leading organization is dedicated to bringing together professional development resources of the claims and litigation management industry. 

Wisedocs has had the opportunity to speak at past CLM events, including CLM 2025 Annual Conference, where our session, “Who’s Training Your AI?” sparked important conversations around AI oversight, accuracy, and responsibility in high-stakes industries.

This upcoming webinar continues the conversation, bringing fresh insights and timely data from Wisedocs’ commissioned survey with PropertyCasualty360 on what’s next in AI for claims.

AI is part of the solution — but how it’s used is critical​​

This hour-long session will dive into the evolving role of Human-in-the-Loop (HITL) AI in the claims industry and why it's not just an option—but a necessity for scaling organizations looking to meet compliance standards. And it's already driving results. 

Attendees will walk away with a clear understanding of:

• Why Human-in-the-Loop (HITL) matters in an industry where mistakes carry significant legal and financial risk.
  
  
• How trust in AI increases 4x when paired with expert human oversight, according to our recent Wisedocs-commissioned survey.
  
  
• What gives HITL solutions a competitive edge, from compliance and accuracy to customer satisfaction and operational scalability.
  
  
• Real-world applications of HITL in claims management, from document review and summarization, to defensible decision-making.
  
  
• How to identify practical, low-risk starting points to implement AI in your own organization with confidence.

Whether you're a tier-1 carrier,  legal defense firm, TPA, or claims technology leader, this webinar will provide you with actionable strategies to future-proof your claims processes. Attendees will walk away with learnings on how to maintain audit-ready defensibility with validated human expertise at the heart of your operations.

Human oversight matters 

AI is no longer an emerging tool—it’s an essential one. The adoption of AI is already happening, with or without your company’s approval. Many organizations are seeing rapid widespread use company-wide. For example, Hill Dickison staff accessed ChatGPT over 32,000 times in one week, highlighting how deeply integrated these tools have become in day-to-day operations, even without organizational AI policies. 

This informal use of AI is not slowing down, and employees using agentic AI tools without formal processes in place are increasingly exposing organizations to risks like data security breaches, compliance issues & inaccuracies.​​ The use of AI isn’t going away; organizations must establish responsible AI policies to ensure the secure and effective use of AI.​​

But as organizations race to integrate it, those who succeed will be the ones who prioritize trust, oversight, and accuracy. See firsthand why HITL AI is quickly becoming the gold standard in claims management and secure your spot today.

Register now to join Wisedocs and CLM on June 18th at noon ET for this insightful session on the future of AI in claims.