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Your data’s security is our priority. Explore our policies on privacy, AI, and compliance—backed by enterprise-grade protections, SOC 2 certification, and HIPAA compliance.

Privacy Policy

Your privacy is important to us. Wisedocs Inc., a service provider based in Canada, has created the following Privacy Policy ("Policy") to explain what information we collect when you visit our Site https://www.wisedocs.ai/ ("Site"), why we collect it, and how we use it.

"You," "Your," "Yours," and "User" refer to the entity/person/organization using our Site. "We," "Us," and "Our" refer to Wisedocs Inc. and its subsidiaries and affiliates.

This Privacy Policy is governed by our Terms of Service.

For general questions, email privacy@wisedocs.com. For specific requests requiring identity verification, contact our Privacy Officer: Austin Gallant, Email: privacyofficer@wisedocs.com.

Information We Collect From You

  • Account Signup Information: Email, name, password, surname, personal number, address, phone.
  • Payment Information: Billing address, tax number, name, surname.
  • Login Information: Authentication data.

Information We Collect Automatically

  • Log Data & Device Information: IP addresses, operating system, date/time stamp, browser type, ISP, referring/exit pages.
  • Tracking Technologies & Cookies: Cookies, tags, click tracking codes, device ID, customer number, phone model.
  • Geo-location Data: Approximate location based on IP address.
  • Usage Information: Google Analytics 4 (GA4) collects data on interactions with the Site.

How We Use Your Information

  • Identify users and create accounts.
  • Create a trusted environment.
  • Customize marketing and analyze market data.
  • Contact users and provide support.
  • Improve services.
  • Ensure data security and prevent fraud.
  • Comply with applicable laws.

We collect personal information based on consent, contractual necessity, or legitimate business interests.

Direct Marketing

We may use your contact details for direct marketing, personalized where applicable. You may withdraw consent at any time via unsubscribe links or by contacting us.

How We May Share Your Information

  • Service providers: Google Analytics, Google Search Console, Matomo, Mixpanel, MailChimp, HubSpot, Fullstory.
  • Legal or regulatory requirements.
  • Business transfers (merger, sale, restructuring).
  • Protecting rights or investigating wrongdoing.

Cookies

Cookies enhance Site functionality and user experience. Refer to our Cookie Policy for more information.

Information from Minors

Our Site and Services are not intended for individuals under 18. We do not knowingly collect information from minors.

Sensitive Information

We do not collect sensitive data (e.g., political opinions, religious beliefs, genetic or biometric data). Please do not provide such information.

Third-Party Links

Our Site may contain links to external websites with their own privacy policies.

Retention

Personal information is retained as long as necessary for service provision and legal compliance.

Security

We implement physical, electronic, and procedural safeguards. While we strive to protect your information, no online transmission is completely secure.

AI & Automated Decision-Making

We use AI and machine learning systems to assist in delivering services. These systems operate under human supervision and are regularly audited to ensure fairness, reliability, and compliance. See our separate AI Policy for more details.

Your Rights

  • Access, rectify, and delete your information.
  • Object to processing.
  • Withdraw consent.
  • Lodge complaints with data protection authorities.

Application of Policy

This Policy applies only to Wisedocs' services.

Amendments

We may update this Policy and will post changes on our Site.

Acceptance of This Policy

By using our Site, you accept this Policy.

Further Information

Contact us at privacy@wisedocs.com for more details.

Cookie Policy

Effective as of: 2025-05-05

This Cookie Policy explains how Wisedocs Inc. ("we," "our") collects, uses, and protects information about visitors and users ("Visitors," "You") when you use our websites, including https://www.wisedocs.ai/ ("Site") and its content.

What is a Cookie?

A cookie is a small file placed on your device that enables our Site features and functionality. Cookies help us recognize your device, secure your access to the Site, remember your preferences, and personalize your experience.

Why Do We Use Cookies?

We use cookies to:

  • Ensure secure and efficient Site operation.
  • Understand, improve, and research our products and services.
  • Recognize returning visitors and personalize experiences.
  • Analyze user habits to optimize Site functionality.
  • Measure data flows and gather statistical data.

What Cookies Do We Use?

Each time you visit our Site, we may create:

  • Persistent Cookies: Remain in your browser after signing up and help recognize you when you return.
  • Session Cookies: Expire or are deleted when you finish browsing.

Types of cookies:

  • Strictly Necessary Cookies: Essential for Site operation and security.
  • Preferences Cookies: Remember settings like language and currency.
  • Analytics & Statistics Cookies: Track user navigation to improve our Site.
  • Advertising Cookies: Some ads may use third-party cookies for analytics and personalization.

Third-party cookies may be used for advertising or analytics by external providers. We recommend reviewing their Privacy Policies separately.

Google Analytics

We use Google Analytics 4 (GA4), a web analysis service by Google, Inc. Information collected by GA4 is transmitted to and stored by Google. Google may share this information as required by law or when processing data on Google’s behalf. IP anonymization is applied where required.

Learn more or opt out: https://tools.google.com/dlpage/gaoptout.

Consent Management

You can manage your cookie preferences through our cookie banner when you first visit the Site. This allows you to opt in or out of specific cookie categories.

How to Refuse or Block Cookies

Most web browsers accept cookies by default. You can manage, block, or delete cookies through your browser settings. However, disabling necessary cookies may affect Site functionality.

You may request deletion of data collected through cookies by contacting privacy@wisedocs.com.

Additional information: http://www.allaboutcookies.org/.

AI & Automated Decision-Making

Cookies are not used to make automated decisions affecting your rights or access to services. For details on how we use AI responsibly, see our separate AI Policy.

Updates to This Cookie Policy

We may update this Cookie Policy periodically. The latest version will always be available on our Site.

Terms of Service

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

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  1. OVERVIEW

This Terms of Service Agreement ("Agreement") is entered into by and between Wisedocs Inc., registered address 30 Duncan Street #701, Toronto Ontario, CA ("Company") and you, and is made effective as of the date of your use of this website https://www.wisedocs.ai/ ("Site") or the date of electronic acceptance.

This Agreement sets forth the general terms and conditions of your use of the https://www.wisedocs.ai/ as well as the products and/or services purchased or accessed through this Site (the "Services").Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement our Privacy policy. The terms "we", "us" or "our" shall refer to Company. The terms "you", "your", "User" or "customer" shall refer to any individual or entity who accepts this Agreement, uses our Site, has access or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Company may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.

IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AS LAST REVISED, DO NOT USE (OR CONTINUE TO USE) THIS SITE OR THE SERVICES.

  1. ELIGIBILITY

This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found under the laws of the Canada or other applicable jurisdiction.

If you are entering into this Agreement on behalf of a company or any corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, Company finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement.

  1. RULES OF USER CONDUCT

By using this Site You acknowledge and agree that:

Your use of this Site, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.

You will not use this Site in a manner that:

Is illegal, or promotes or encourages illegal activity;

Promotes, encourages or engages in child pornography or the exploitation of children; Promotes, encourages or engages in terrorism, violence against people, animals, or property;

Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;

Infringes on the intellectual property rights of another User or any other person or entity; Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;

Interferes with the operation of this Site;

Contains or installs any viruses, worms, bugs, Trojan horses, Cryptocurrency Miners or other code, files or programs designed to, or capable of, using many resources, disrupting, damaging, or limiting the functionality of any software or hardware.

You will not:

copy or distribute in any medium any part of this Site, except where expressly authorized by Company,

copy or duplicate this Terms of Services agreement, which was created with the help of the TermsHub.io and the Terms & Conditions Generator,

modify or alter any part of this Site or any of its related technologies,

access Companies Content (as defined below) or User Content through any technology or means other than through this Site itself.

  1. INTELLECTUAL PROPERTY

In addition to the general rules above, the provisions in this Section apply specifically to your use of Companies Content posted to Site. Companies Content on this Site, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein ("Companies Content"), are owned by or licensed to Wisedocs Inc. in perpetuity, and are subject to copyright, trademark, and/or patent protection.

Companies Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Company. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.

  1. LINKS TO THIRD-PARTY WEBSITES

This Site may contain links to third-party websites that are not owned or controlled by Company. Company assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Company does not censor or edit the content of any third-party websites. By using this Site you expressly release Company from any and all liability arising from your use of any third-party website. Accordingly, Company encourages you to be aware when you leave this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

  1. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND

AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, AND THIRD-PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, and shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

  1. LIMITATION OF LIABILITY

IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY DAMAGES THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE,

(III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE,

(VII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, "X-RATED", OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (IX) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ADDITION, You SPECIFICALLY ACKNOWLEDGE AND agree that any cause of action arising out of or related to this Site or the Services found at this Site must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred.

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

  1. INDEMNITY

You agree to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, agents from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Company directly or indirectly arising from (i) your use of and access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this

Agreement or your use of this Site or the Services found at this Site.

  1. DATA TRANSFER

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

  1. AVAILABILITY OF WEBSITE

Subject to the terms and conditions of this Agreement and our policies, we shall use commercially reasonable efforts to attempt to provide this Site on 24/7 basis. You acknowledge and agree that from time to time this Site may be inaccessible for any reason including, but not limited to, periodic maintenance, repairs or replacements that we undertake from time to time, or other causes beyond our control including, but not limited to, interruption or failure of telecommunication or digital transmission links or other failures.

You acknowledge and agree that we have no control over the availability of this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

  1. DISCONTINUED SERVICES

Company reserves the right to cease offering or providing any of the Services at any time, for any or no reason, and without prior notice. Although Company makes great effort to maximize the lifespan of all its Services, there are times when a Service we offer will be discontinued. If that is the case, that product or service will no longer be supported by Company. In such case, Company will either offer a comparable Service for you to migrate to or a refund. Company will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.

  1. NO THIRD-PARTY BENEFICIARIES

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

  1. COMPLIANCE WITH LOCAL LAWS

Company makes no representation or warranty that the content available on this Site are appropriate in every country or jurisdiction, and access to this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site are responsible for compliance with all local laws, rules and regulations.

  1. GOVERNING LAW

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Canada, Ontario, to the exclusion of conflict of law rules.

  1. DISPUTE RESOLUTION

Any controversy or claim arising out of or relating to these Terms of Services will be settled by binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in Canada, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

  1. TITLES AND HEADINGS

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.



  1. SEVERABILITY

Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

  1. CONTACT INFORMATION

If you have any questions about this Agreement, please contact us by email or regular mail at the following address:

Wisedocs Inc.

30 Duncan Street #701, Toronto Ontario CA

Privacy@wisedocs.com

AI Policy

Artificial Intelligence Policy

This Artificial Intelligence policy (the “Policy”) outlines the principles, guidelines, and responsibilities regarding the use of Artificial Intelligence Systems at Wisedocs Inc. (“Wisedocs”). The purpose of this Policy is to ensure that AI is implemented ethically, responsibly, and in alignment with our mission, vision, and values as an organization.

Background

Wisedocs seeks to embrace the innovative benefits that can be provided by using AI while also working to mitigate the risks associated with embracing this emerging technology. This Policy is intended to ensure all forms of AI used at Wisedocs are managed in a transparent, responsible, ethical, secure, and consistent manner.

Guiding Principles

  • Transparency: We clearly explain when and how we use AI, including the business purposes and training methodologies.
  • Reliability: AI Systems undergo assessments for accuracy, robustness, and reliability. Erroneous outputs are troubleshot and remediated.
  • Accountability: AI uses are overseen by trained staff and monitored for risk. Compliance with applicable laws and standards is ensured.
  • Privacy & Data Security: Data is handled per privacy laws, with SOC2 compliance and regular security audits.
  • Ethics, Fairness & Reducing Bias: AI is deployed fairly and ethically, minimizing bias and promoting inclusion.
  • Continuous Review: The AI Policy is reviewed regularly for relevance and effectiveness.

Security Commitment & Overview

Security Commitment

At Wisedocs, our commitment to security is rooted in a deep understanding of the importance of protecting sensitive information. We implement robust security protocols across all aspects of our platform, exceeding industry standards of data protection and compliance.

Key Security Practices

  • SOC II Type 2 Compliance: Certified for the highest standards of data security.
  • HIPAA Compliance: Fully compliant with HIPAA regulations.
  • BAA Availability: Business Associate Agreements are available.
  • Data Storage & Processing: All data is securely stored and processed within the U.S. using AWS infrastructure with advanced encryption and security controls.
  • Custom Data Purging: Customizable data purging and storage options.

Account Security

  • Multi-Factor Authentication (MFA) required.
  • Advanced password policies enforced.
  • Admin control and audit logs accessible via API or reports.

AI & Machine Learning Security

  • Secure model deployment.
  • Anonymized and aggregated data training.
  • Human oversight in AI processes.

Continuous Monitoring & Improvement

Security measures are continuously monitored, assessed, and updated to maintain a secure environment for business operations.

Contact: security@wisedocs.com

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