Wisedocs Welcomes Mark Ramsay as Senior Vice President of Sales

Wisedocs is thrilled to announce the appointment of Mark Ramsay as our Senior Vice President of Sales as we continue our market strategy momentum within the claims industry. With decades of experience in B2B SaaS, Mark brings his proven track record of building high-performing sales teams to drive organizational value & revenue growth. His strategic vision and deep industry knowledge are a valued asset playing a pivotal role in scaling Wisedocs’ go-to-market strategy. We’re excited to welcome Mark to the team and look forward to his leadership enhancing our continued expansion. 

Building Sales Excellence at Scale

Mark joins Wisedocs at a critical moment of growth. With an impressive track record as Chief Revenue Officer at Q4 Inc, and previously Coconut Software, Mark has consistently driven scalable revenue growth, led transformational initiatives, and cultivated strong partnerships. His leadership will be instrumental in elevating our sales execution and accelerating our momentum across new and existing markets.

Prior to Q4 Inc., Mark held senior leadership roles at EventMobi, CNW (Cision), Solarsoft (Epicor), Eloqua (Oracle), and Datamirror (IBM), where he led large scale sales teams through both expansion and acquisition phases. His ability to combine data-driven execution with strong leadership has made him a trusted mentor across the tech community and an invaluable member of our team in the midst of our growth and expansion.

Driving Exceptional Growth & Revenue

The addition of Mark Ramsay to Wisedocs’ executive leadership team comes at a turning point as our organization evolves. This year Wisedocs has continued to make meaningful strides across the industry, from launching innovative new features like WiseChat and Custom Reports, which streamline claims and reporting workflows across lines of business, to leading insightful thought leadership sessions by sponsoring and speaking at key industry conferences.

These initiatives have helped further solidify Wisedocs as a market leader in claims documentation, combining cutting-edge AI with expert human oversight to support objective, defensible decisions. As we look to build on this momentum, we’re excited to welcome Mark to the team. With his exceptional background in scaling high-performing teams and driving revenue growth, we’re confident in his ability to strengthen our go-to-market strategies and help propel Wisedocs into its next phase of success. 

And the opportunity ahead is clear. In a recent Wisedocs-commissioned survey conducted by ALM’s PropertyCasualty360, 75% of respondents identified efficiency, through improved speed and resource optimization, as the area where AI would have the greatest impact on the claims process. Respondents also pointed to document automation and data extraction (69%), followed closely by claims decision support (57%) as the two aspects of business they would most like AI to improve.

The message from the market is unmistakable: there’s a strong demand for AI-powered solutions that deliver faster, more accurate insights to form defensible claim decisions. With this demand in mind, Wisedocs’ go-to-market strategy is focused on delivering intelligent AI-powered solutions that meet the industry’s evolving needs for scalability in claims documentation. Mark’s leadership will be instrumental in guiding our team to execute on this strategy, ensuring we not only meet the moment but set a new standard for innovation and impact in the space.

Founder Support for Ramsay’s Appointment as SVP of Sales

Beyond the boardroom, Mark is known for his passion for mentorship and his commitment to team development. He brings not just a strategy, but a vision rooted in people-first leadership—aligning perfectly with Wisedocs' values. His leadership will further strengthen our commitment to fostering a collaborative, driven, and inspiring workplace for our team.

A recent study by Gallup found that sales teams that actively cultivate a strong, positive culture are 17% more productive and 21% more profitable. At Wisedocs, we understand that culture isn’t just a nice to have, it’s a strategic advantage. That’s why we’ve made it a priority to reinvest in our team and build a workplace rooted in our four core values: Purpose-Driven, Honest, Intelligent, and Tenacious — or as we call it, being PHIT. These values guide how we work, collaborate, and grow together. Every new team member at Wisedocs is selected not only for their skills, but also for how they embody and champion these values, keeping us aligned with our mission to empower individuals’ lives by revolutionizing the claims ​ecosystem for those that need a voice, autonomy, and support.

“Mark has been a phenomenal addition to our executive team,” said Jenna Earnshaw, Co-Founder & COO of Wisedocs. “His critical thinking & extensive experience and sales insights have been key drivers for strengthening our sales capabilities and customer value to our clients. We’re excited to welcome him aboard and see where he drives change in our go-to-market strategy as we scale upstream.”

In light of recent key additions to Wisedocs’ executive leadership team, such as Jocelyn Brown joining as Senior Vice President of Customer Success, we are confident that our sales team will achieve great things with Mark at the helm. Lending industry expertise, Wisedocs is poised to grow into new markets, accomplish inspiring partnerships and reach new milestones. We’re excited to embark on this new stage of growth and continue the momentum towards serving our customers as the leading AI medical summaries & claims documentation platform, with the ability to make objective, defensible decisions with confidence.

Stay tuned for more updates as we expand our team and technology to better serve our customers. Welcome to the team, Mark!